Pitney Bowes Cross-Border Carrier Service

Overview

The PB Cross-Border carrier service provides international shipping and ensures parcels comply with international regulations prior to shipment. The PB Shipping APIs integrate with PB Cross-Border to provide rating, shipping, and quoting operations, as listed in API Operations below.

Cross-Border provides shipping from Cross-Border consolidation centers to international destinations. The merchant is responsible to print a first-mile label to ship the parcel to a consolidation center. When a parcel arrives at a consolidation center, Cross-Border ensures the parcel complies with international regulations by performing a restrictions check and a Denied Party screening, and by providing any missing HS codes. Cross-Border then supplies the proper customs documentation, prints the international label, and ships to the international destination.

Category Tree

To increase the accuracy of restriction checks and to help Cross-Border classify commodities with the correct HS codes, set up a category tree with Cross-Border in advance. If you have a category tree on your platform, share it with Cross-Border during onboarding. If you do not have a category tree, Cross-Border can provide one.

When you rate or create a Cross-Border shipment, use the customs.customsItems.categories array to associate each commodity in the shipment with a category in the category tree.

Charges

The charges for a Cross-Border shipment include the transportation cost and, if applicable, the importation costs. The terms of delivery associated with the shipment’s service class determine whether the merchant or the buyer pays the importation costs. Importation costs include the duties and taxes charged at the destination country’s border and might include a disbursement fee.

Cross-Border issues separate invoices for the transportation and importation costs. The transportation invoice includes the international shipping charges and any accessorial charges. The importation invoice, if applicable, includes the duties and taxes actually paid at the border and any disbursement fee charged.

Terms of Delivery

Each service class has a terms of delivery that determines whether the merchant or the buyer pays the importation costs. A service class uses either Delivered Duty Paid (DDP) or Delivery Duty Unpaid (DDU) for the terms of delivery.

Delivered Duty Paid (DDP)

If a service class uses DDP, the merchant pays the importation costs as well as the transportation cost. The importation costs are the duties and taxes charged at the destination country’s border, as well as any disbursement fee owed to Cross-Border.

When the merchant creates a Cross-Border shipment, the API returns the estimates for both the transportation and importation costs. The merchant receives an invoice for the actual transportation cost after the parcel ships. The merchant receives an invoice for the actual importation costs after the parcel is cleared at customs in the destination country.

Delivery Duty Unpaid (DDU)

If a service class uses DDU, the buyer is responsible for the duties and taxes charged at the destination country’s border. The buyer might have to pay these costs upon receipt of the parcel.

The merchant pays only the transportation costs and is not charged for the importation costs. When the merchant issues the API to create a Cross-Border shipment, the API returns the estimate only for the transportation cost. The merchant receives only one invoice, the invoice for the actual transportation cost, received after the parcel ships.

Onboard with PB Cross-Border

To onboard, you must set up your Developer Account for Cross-Border carrier services. Send an email to PB Support at ShippingAPISupport@pb.com and request that the your developer account be enabled to use PB Cross-Border.

API Operations

You can use the following API operations with the PB Cross-Border carrier service. Set the carrier value to PBI:

Operation
Method Endpoint

Rate a parcel

POST

/v1/rates
 

Create a shipment

POST

/v1/shipments
 

Get a quote for a shopping cart

POST

/v1/quotes
 

Service Classes

The available service classes depend on your delivery agreement.

Each service class has a terms of delivery that determines whether the merchant or the buyer pays the importation costs.

Service ID
Service Class
Terms of Delivery
Description
PBXPS Prepay Standard Delivered Duty Paid This service is cost effective and offers full tracking.
PBXUS Postpay Standard Delivered Duty Unpaid The service uses postal clearance at the country of destination.


Sandbox Only:

PBXPE
Prepay Express
Delivered Duty Paid
This service is faster than Prepay Standard and costs more. It offers full tracking.

Parcel Type

PB Cross-Border shipments use the PKG parcel type.

Cross-Border Consolidation Centers

PB Cross-Border provides shipping from the following consolidation centers:

Location Address ID
California 5959 Randolf St, Dock Door W19, Commerce, CA 90040 USA US_GEODIS_USZ
Chicago 2001 Arthur Avenue, Elk Grove Village, IL, US 60007 USA US_GLOBAL_ILA
Kentucky 1850 Airport Exchange Blvd, Suite 400, Erlanger, KY 41018 USA US_ELOVATIONS_KY

Sandbox Only:

New Jersey 117 Interstate Blvd, Monroe, NJ 08831 USA US_GLOBAL_NJA