Pitney Bowes Cross-Border Delivery Service (CBDS)


The PB Cross-Border Delivery Service (CBDS) provides U.S. outbound shipping to international destinations and ensures parcels comply with international regulations prior to shipment. When creating a CBDS shipment, a merchant provides commodity information that Pitney Bowes uses to ensure compliance. CBDS ships from CBDS Consolidation Centers located in the United States. Each merchant who ships with CBDS uses one of Pitney Bowes’ specified solutions for delivering parcels to the Consolidation Center.

CBDS is a post-paid service, and each merchant has a CBDS Client ID that identifies the merchant as the one who receives the invoice. The PB Shipping APIs integrate with CBDS through the API operations listed on this page.

Onboard with CBDS

To onboard with CBDS:

  1. If you have not already done so, create a Pitney Bowes Developer Account. Contact your implementation manager if you run into any issues.

  2. Provide a category tree to Pitney Bowes. Pitney Bowes use the category tree for compliance review in the Production environment. If you do not have a category tree, Pitney Bowes can provide one.

    When you rate, quote, and create shipments, you must associate commodities in the shipment with categories in the category tree. Pitney Bowes uses the assigned categories in restriction checks and to ensure commodities have the correct HS codes.

  3. Contact your implementation manager to enable your account to use CBDS.

API Operations for Shipping with CBDS

The PB Shipping APIs integrate with CBDS through the following API operations:

Method Endpoint

Rate a parcel



Create a CBDS shipment



Reprint Label



Retry Label



Void Label



Get Tracking Information



Request the predicted HS Code



Get a quote for a shopping cart



Accounts APIs


See the Accounts APIs table on the Merchant Accounts page.

CBDS Service Classes

CBDS offers the following services. Each has a terms of delivery that determines who pays importation cost. Availability of a service depends on the merchant’s service agreement and on the Consolidation Center’s shipping lane for the destination. To view whether a Consolidation Center offers a service for a given destination, click the name of Consolidation Center here and view the center’s shipping lanes.

Service ID
Service Name
Terms of Delivery
PBXPS Standard DDP DDP This service is cost effective and offers full tracking.
PBXUS Standard DDU DDU The service uses postal clearance at the country of destination.
PBXPE Expedited DDP DDP This service is faster than Prepay Standard and costs more. It offers full tracking. Note: Expedited DDP does not support delivery to P.O. Boxes.

Terms of Delivery

Every shipment has a Transportation cost and an Importation cost. The Importation cost covers the duties and taxes charged at the destination country’s border. The terms of delivery determine whether the merchant or the buyer pays the Importation cost. Each CBDS service class specifies one of the following terms of delivery:

  • DDP: Delivered Duty Paid. The merchant pays both the Transportation and Importation costs. When a merchant creates a shipment that uses a DDP service class, the Create Shipment API returns estimates for both the Transportation and Importation costs.

  • DDU: Delivery Duty Unpaid. The merchant pays only the Transportation cost. The buyer is responsible for the Importation cost and might have to pay this upon receipt of the parcel. When a merchant creates a shipment that uses DDU, the Create Shipment API returns an estimate only for the Transportation cost.

For more information on Transportation cost and Importation cost, see How does CBDS issue invoices?

CBDS Parcel Type

CBDS shipments use the following parcel type.

ID Parcel Type
PKG Package

Shipment Options

See Shipment Options.


You can track parcels through both the Tracking API and the Pitney Bowes Parcel Tracker, located at https://tracking.pb.com.