PB Standard (Newgistics) FAQs

Parent Topic: All FAQs

Is the Rates API supported for PB Standard shipments?

Not currently. You cannot use the Rates API to retrieve rates for PB Standard shipments.

Does my shipper rate plan apply to PB Standard shipments?

No. Shipper rate plans apply only to prepaid USPS shipments. They do not apply to PB Standard shipments.

Does my postage account get charged when I print a PB Standard label?

No. PB Standard labels are post-paid labels and do not incur a charges at print time.

What is the default value for NON_DELIVERY_OPTION?

With no endorsement specified, the default USPS treatment of packages that are undeliverable is as follows: Parcel Select (PRCLSEL) is treated as “Forwarding Service Requested,” and Parcel Select Lightweight (PSLW) is destroyed by USPS.

Are PB Standard transit triggers supported?

Yes. You can subscribe the shipment to receive provisioned transit triggers by including the NOTIFICATIONS special service in the request. The merchant must be configured for PB Standard transit triggers to use this feature. For more information, see the Transit Triggers section on the Create a PB Standard Shipment page.

Can shippers pass values to PB Standard reference fields?

Yes. To pass shipper-generated values to PB Standard reference fields, use the references array in the Create PB Standard Shipment request. The array passes values to the following PB Standard reference fields:

  • ReferenceNumber
  • AddlRef1
  • AddlRef2

Can I use the APAC Services to create a shipment and default services to manifest or void it?

No. If you use the Asia-Pacific (APAC) Services to create a shipment, you must also use the APAC Services if you manifest or void the shipment. The opposite is also true. If you use the default services to create a shipment, you must use the default services if you manifest or void the shipment.

Why is “Exception Label” printed on the label?

If a label prints with the words “Exception Label,” the label is still a fully compliant and valid label. “Exception Label” indicates that the sort information was not available at the time of print.

Exception Label