United Parcel Service FAQs

How do I ship to Puerto Rico?

When shipping to Puerto Rico from the U.S. using UPS as the carrier, you must set the following in the Create Shipment API request:

  • Set rates.serviceId` to a U.S. domestic service
  • Include the customs object
  • Set both toAddress.stateProvince and toAddress.countryCode to PR

For an example request, see UPS Shipment to Puerto Rico Request.

Do I need customs forms for shipments to Puerto Rico?

Yes.