resource.not.found, no matching integrator rate plan foundΒΆ

{
    "errorCode":"resource.not.found",
    "errorDescription":"no matching integrator rate plan found",
    "additionalInfo":"no matching integrator rate plan found"
}

This can occur in the following cases:

  • This can occur if you specify the X-PB-Integrator-CarrierId request header when printing a Scan-Based Return label. Do not include the header when printing USPS SBR labels.
     
  • If the above was not the cause of the error, then the cause might be an invalid configuration within the Shipping APIs system. Please contact Client Services Tech Support at ClientServicesTechSupport@pb.com or +1(844) 470-6626 so the configuration can be corrected. Be sure to provide the error message and your JSON request, including headers.


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