resource.not.found, no matching integrator rate plan foundΒΆ

{
    "errorCode":"resource.not.found",
    "message":"no matching integrator rate plan found",
    "additionalInfo":"no matching integrator rate plan found"
}

This can occur in the following cases:

  • This can occur if you specify the X-PB-Integrator-CarrierId request header when printing a Scan-Based Return label. Do not include the header when printing SBR labels.
     
  • If the above was not the cause of the error, then the cause might be an invalid configuration within the PB Shipping APIs system. Please contact the Shipping APIs Support Team at ShippingAPISupport@pb.com so the configuration can be corrected. Be sure to provide the error message and your JSON request, including headers.


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