Service and Parcel Type Errors

If you receive an error that a service or parcel type is invalid, unsupported, or incompatible with other selections:

  • Use the Carrier Rules API to retrieve the requirements for using the service and parcel type. In the Carrier Rules response, locate the combination of service (serviceId) and parcel type (parcelType) you would like to use. Ensure you are meeting the requirements listed for that combination.
  • Check the carrier reference page for the carrier you are using for any additional requirements on service and parcel type.

Note: For error 1021241, “Invalid combination of Service Id, Option ID and Rate Type ID,” the Option ID refers to the parcel type passed in through the parcelType field.


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