Pitney Bowes Cross-Border Delivery Service (CBDS)

Overview

The PB Cross-Border Delivery Service (CBDS) ships parcels to international destinations and ensures the parcels comply with international regulations prior to shipment. To ship with CBDS, a merchant uses a CBDS delivery solution to deliver parcels to a CBDS Consolidation Center and provides commodity information when shipping parcels. At the Consolidation Center, Pitney Bowes ensures compliance before shipping the parcels to their international destinations.

CBDS is a post-paid service, and each merchant has a CBDS Client ID that identifies the merchant as the one who receives the invoice. The PB Shipping APIs integrate with CBDS through the API operations listed below.

Onboarding with CBDS

To onboard an account to ship with CBDS through the Shipping APIs, contact either ClientServicesTechSupport@pb.com or ShippingAPIBusinessDevelopment@pb.com, or contact the account’s implementation manager.

During onboarding, the account owner chooses a delivery solution. The account owner might also be required to provide a category tree to improve the accuracy of restriction screening. If required, the category tree is received in advance and then rated and stored in our system.

API Operations for Shipping with CBDS

The PB Shipping APIs integrate with CBDS through the following API operations:

Operation
Method Endpoint

Rate a parcel

POST

/v1/rates
 

Create a CBDS shipment

POST

/v1/shipments
 

Reprint Label

GET

/v1/shipments/{shipmentId}?carrier={carrier}
 

Retry Label

GET

/v1/shipments?originalTransactionId={transaction_id}&carrier={carrier}
 

Void Label

DELETE

/v1/shipments/{shipmentId}?carrier={carrier}&cancelInitiator=SHIPPER
 

Get Tracking Information

GET

/v1/tracking/{trackingNumber}?packageIdentifierType=TrackingNumber&carrier=PBI
 

Request the predicted HS Code

POST

/v1/crossborder/hs-classification/items
 

Get a quote for a shopping cart

POST

/v1/crossborder/checkout/quotes
 

Accounts APIs

——

See the Accounts APIs table on the Merchant Accounts page.
 

CBDS Service Classes

CBDS offers the following service classes. Each has a terms of delivery that determines who pays importation cost. Availability of a service class depends on the merchant’s service agreement and on the shipping lane from the Consolidation Center.

Service ID
Service Name
Terms of Delivery
Description
PBXPS Standard DDP DDP This service is cost effective and offers full tracking.
PBXUS Standard DDU DDU The service uses postal clearance at the country of destination.
PBXPE Expedited DDP DDP This service is faster than Prepay Standard and costs more. It offers full tracking. Note: Expedited DDP does not support delivery to P.O. Boxes.

Terms of Delivery

Every shipment has a Transportation cost and an Importation cost. The Importation cost covers the duties and taxes charged at the destination country’s border. The terms of delivery determine whether the merchant or the buyer pays the Importation cost. Each CBDS service class specifies one of the following terms of delivery:

  • DDP: Delivered Duty Paid. The merchant pays both the Transportation and Importation costs. When a merchant creates a shipment that uses a DDP service class, the Create Shipment API returns estimates for both the Transportation and Importation costs.

  • DDU: Delivery Duty Unpaid. The merchant pays only the Transportation cost. The buyer is responsible for the Importation cost and might have to pay this upon receipt of the parcel. When a merchant creates a shipment that uses DDU, the Create Shipment API returns an estimate only for the Transportation cost.

See also How does CBDS issue invoices?

CBDS Parcel Type

CBDS shipments use the following parcel type.

ID Parcel Type
PKG Package

Tracking

You can track parcels through both the Track a Package API and the Pitney Bowes Parcel Tracker, located at https://tracking.pb.com.