Pitney Bowes Cross-Border Delivery Service (CBDS)


The PB Cross-Border Delivery Service (CBDS) provides U.S. outbound shipping to international destinations and ensures parcels comply with international regulations prior to shipment. When creating a CBDS shipment, a merchant provides commodity information that Pitney Bowes uses to ensure compliance. CBDS ships from CBDS Consolidation Centers located in the United States. Each merchant who ships with CBDS uses one of Pitney Bowes’ specified solutions for delivering parcels to the Consolidation Center, as described in Delivery Solutions.

CBDS is a post-paid service, and each merchant has a CBDS Client ID that identifies the merchant as the one who receives the invoice. The PB Shipping APIs integrate with CBDS through the API operations listed below.

Onboard with CBDS

To onboard with CBDS:

  1. If you have not already done so, create a Pitney Bowes Developer Account. Contact your implementation manager if you run into any issues.
  2. Contact your implementation manager to enable your account to use CBDS.

API Operations for Shipping with CBDS

The PB Shipping APIs integrate with CBDS through the following API operations:

Method Endpoint

Rate a parcel



Create a CBDS shipment



Reprint Label



Retry Label



Void Label



Get Tracking Information



Request the predicted HS Code



Get a quote for a shopping cart



Accounts APIs


See the Accounts APIs table on the Merchant Accounts page.

CBDS Service Classes

CBDS offers the following service classes. Each has a terms of delivery that determines who pays importation cost. Availability of a service class depends on the merchant’s service agreement and on the shipping lane from the Consolidation Center. To view shipping lanes, click a Consolidation Center in this table.

Service ID
Service Name
Terms of Delivery
PBXPS Standard DDP DDP This service is cost effective and offers full tracking.
PBXUS Standard DDU DDU The service uses postal clearance at the country of destination.
PBXPE Expedited DDP DDP This service is faster than Prepay Standard and costs more. It offers full tracking. Note: Expedited DDP does not support delivery to P.O. Boxes.

Terms of Delivery

Every shipment has a Transportation cost and an Importation cost. The Importation cost covers the duties and taxes charged at the destination country’s border. The terms of delivery determine whether the merchant or the buyer pays the Importation cost. Each CBDS service class specifies one of the following terms of delivery:

  • DDP: Delivered Duty Paid. The merchant pays both the Transportation and Importation costs. When a merchant creates a shipment that uses a DDP service class, the Create Shipment API returns estimates for both the Transportation and Importation costs.

  • DDU: Delivery Duty Unpaid. The merchant pays only the Transportation cost. The buyer is responsible for the Importation cost and might have to pay this upon receipt of the parcel. When a merchant creates a shipment that uses DDU, the Create Shipment API returns an estimate only for the Transportation cost.

See also How does CBDS issue invoices?

Consolidation Centers

The Consolidation Center a merchant uses is determined during the onboarding of the merchant and the setup of the merchant’s delivery solution. CBDS provides the Consolidation Centers listed here. To view the supported countries and services for a center, click the link to the center’s Shipping Lanes.

Name Shipping Lanes
Carrier Facility ID Canada Zone Mapping
California California Shipping Lanes

5959 Randolph St, Dock Door W19
Commerce, CA 90040

This center is co-located with PB Fulfillment.

US_GEODIS_USZ Zone Mapping uses
West Coast Clearance

Chicago Shipping Lanes

2001 Arthur Avenue
Elk Grove Village, IL, US 60007
US_GLOBAL_ILA Zone Mapping uses
East Coast Clearance

Kentucky Shipping Lanes


1850 Airport Exchange Blvd, Suite 400
Erlanger, KY 41018
US_ELOVATIONS_KY Zone Mapping uses
East Coast Clearance
New Jersey New Jersey Shipping Lanes

117 Interstate Blvd
Monroe, NJ 08831

This center is co-located with PB Standard and PB Fulfillment.

US_GLOBAL_NJA Zone Mapping uses
East Coast Clearance

CBDS Parcel Type

CBDS shipments use the following parcel type.

ID Parcel Type
PKG Package

Shipment Options

See Shipment Options.


You can track parcels through both the Track a Package API and the Pitney Bowes Parcel Tracker, located at https://tracking.pb.com.