FedEx FAQs

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How do I register a merchant to print FedEx labels?

To print a FedEx® label, the merchant must have an existing FedEx account. Register the merchant to print FedEx labels by following the steps in Add Carrier Accounts.

Can a merchant register multiple FedEx accounts?

Yes. When a merchant registers a FedEx account, Pitney Bowes provides a unique shipperCarrierAccountId for that account. If a merchant registers multiple FedEx accounts, pass this ID to indicate which account to use when the merchant performs a operation.

You can retrieve the ID through the Get Merchant Accounts API, as described in this FAQ.

How do merchants pay for FedEx labels?

FedEx invoices the merchant, and the merchant is responsible to pay FedEx.