You can track packages through either the Shipping APIs, the webhook service, or the Pitney Bowes tracking website. Tracking is available for Production labels only.

API Operations

Operation Method Endpoint

Track a Package



Add Tracking Events



Webhook Service

Pitney Bowes provides a webhook service through which you can receive tracking events for labels printed through the PB Shipping APIs. See Receive Tracking Information via a Tracking Webhook.

Tracking Website

Pitney Bowes provides the following site for tracking packages:

To provide a buyer a direct link to a parcel’s tracking information, append the parcel tracking number to the URL:<trackingNumber>


For a list of scan events, see Carrier Scan Event Codes.